Nonprofit Programs
Service Enterprise Initiative

Comprehensive Nonprofit Training Program
Ask us about the SEI Training grant from Governor Cooper's office! 
Service Enterprise Intro Video

Join the Top 11%

The Service Enterprise Initiative (SEI) is a national change management program, led by Points of Light, that 

helps organizations better meet their missions through the power of volunteers--with an emphasis on using SKILLED volunteers. 

Achieving Service Enterprise certification is a very prestigious accomplishment for an organization. In fact, organizations that certify join the top 11 percent of nonprofits nationwide in volunteer management and organizational performance.

Service Enterprise Nonprofits are 

more adaptable, sustainable and better 

resourced to do their work.

Donors and Supporters are impressed that their investments in nonprofits that are Service Enterprises have a greater impact.   

We all dream of using our resources to feed more people, save more animals, cure more disease, achieve greater results, and double our impact. Of course, we know we need to accomplish this without significantly increasing our budget or sacrificing quality. The Service Enterprise Initiative (SEI) has been developed by Points of Light to make that vision a reality. Through SEI, nonprofits like yours learn how to fundamentally leverage volunteers and their skills to successfully deliver your social mission.

This is not your basic Volunteer Engagement 101. This is a first-of-its-kind, comprehensive assessment of staff and engagement practices supported by strategies, tools, and coaching.
The Triangle Nonprofit & Volunteer Leadership Center is your local certified HUB for SEI training in the Greater Triangle area.

What is it?

  • A capacity-building nonprofit business model
  • An evidence-based, strategic approach to engaging volunteers, including skill-based volunteers
  • A innovative way to energize and transform your workforce
  • A national change-management approach developed by Points of Light Institute to increase nonprofit resources and sustainability, encouraging measurable growth and effectiveness
  • A proven strategy to outperform peer organizations on all measures of organizational capacity and more effectively address community needs

    Areas of concentration Include:
    Planning & Development      •        Effective Workforce Training      •     Leadership Support
    Onboarding & Supervision   •     Technology & Communications    •     Tracking & Evaluation                  Resource Allocation     •     Outreach, Collaboration & Fundraising

 Meet our Experienced and Professional Team 

Program Administration & Agency Support 
Kim Shaw, Executive Director- TNVLC
Mike Sweeney, Nonprofit Program Training Director-TNVLC
Adrienne Clark, Special Program Director- TNVLC
Katrina Young, Administrative Support- TNVLC

Training & Coaching  Team
Mike Sweeney - Trainer 
Hudson Fuller - Trainer 
Jim Sweeney - Coach
Ellen Libby - Coach

Additional Nonprofit Coaching Expertise provided based on individualized organizational  assessment 

Service Enterprise Affiliated Organizations

Triangle Nonprofit & Volunteer Leadership Center (TNVLC- formerly the Volunteer Center)

NC Center for Nonprofits
NC Association of Volunteer Administrators
HandsOn Northwest
Points of Light

If you're interested in your organization becoming a candidate for the initiative, please complete this form

Questions? Please contact Mike Sweeney



National Service Enterprise Certification

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